Sound problems

• Sound guide - Windows XP

  This sound set-up guide will help you change the sound settings on your PC and in Skype to get the best sound performance out of Skype. These instructions are for Windows XP only. Sound guides are ...

• Sound guide - Windows 7

  This sound set-up guide will help you change the sound settings on your PC and in Skype to get the best sound performance out of Skype. These instructions are for Windows 7 only. Sound guides are also ...

• How can I make a test call?

  Before making a test call, ensure you have the equipment you need to use Skype. To make a test call:  Plug in your speakers and microphone (if they are not built-in to your computer). Sign in to Skype ...

• There’s a problem with my audio quality...

  This FAQ provides advice on what to do if you have a problem with the audio quality of your call. First, make sure that both you and the person you are calling are using the latest version of Skype. ...

• How can I improve my audio quality?

  The advice in the table below can help you to obtain the best possible audio quality. If you have a specific problem with your audio quality, such as excessive background noise, call echo, call delay, ...

• Why can’t the other person hear me?

  First, check that your microphone is connected and turned on. If this doesn’t help, the table below gives more advice. Problem Resolution Is your microphone working correctly with Skype? In the menu ...

• Why can't I hear the other person?

  First, check that your speakers are connected and turned on. If this doesn't’t help, the table below gives more advice. Problem Resolution Are your speakers working correctly with Skype? In the menu ...

• How do I check my call quality settings?

  This FAQ provides instructions on how to check your call quality settings, either before you make a call or at any time during the call. Checking your settings before you make a call In Skype, select ...

• How do I use a headset, microphone or speakers with Skype?

  If you don't have a headset, microphone or speakers, you can still use Skype to send and receive instant messages. However, to make and receive calls with Skype, you need either a headset, or a ...

• How do I configure Skype to work with a new headset, microphone or speakers?

  To use a new headset, microphone or speakers, including USB headsets, USB phones or multiple sound cards, you need to configure which device Skype should use. In Skype, in the menu bar click Call > ...

• Sound guide - Mac OS X Snow Leopard

  This sound set up guide will help you adjust the sound settings on your Mac computer and on Skype. These instructions are based on Mac OS X Snow Leopard, so screens may vary if you’re using another ...

• Why can’t my friend hear me on Skype for Mac OS X?

  The first thing you should do is check that your microphone is connected and turned on. If your microphone is connected properly but you're still having audio problems, you might need to check your ...

• Why can't I hear the other person in Skype for Mac OS X?

  First, check that your speakers are connected and turned on. If this doesn't help, the table below gives more advice. Problem Resolution Are your speakers working correctly with Skype? In the menu bar ...

• I'm having a problem with poor sound quality in Skype for Mac OS X. What should I do?

  You may experience poor sound quality for a number of reasons. The following frequently asked questions will help you understand these issues and how to resolve them: Why am I experiencing poor sound ...

• How can I make a test call in Skype for Mac OS X?

  Before making a test call, ensure you have the equipment you need to use Skype. To make a test call: Plug in your headset, speakers or microphone (if they are not built-in to your computer). Sign in ...

• How do I use my USB phone or headset for Skype calls and my loudspeakers for all other audio?

  For Windows 7 and Vista To use your USB phone or headset for Skype and loudspeakers for other audio: Click Start > Control Panel > (Hardware and Sound) > Sound > Manage audio devices. Select the ...

• There’s a problem with my audio quality... (Skype for Linux)

  Note: The following instructions are for the Ubuntu operating system, and may differ on other Linux distributions.  Open System > Preferences > Sound. If you cannot hear any sound: In the Hardware tab ...

• Sound guide - Windows Vista

  This sound set-up guide will help you change the sound settings on your PC and in Skype to get the best sound performance out of Skype. These instructions are for Windows Vista only. Sound guides are ...

• How do I configure Skype to work with a new headset, microphone or speakers on Skype for Mac OS X?

  To use a new headset, microphone or speakers, including USB headsets, USB phones or multiple sound cards, you need to configure which device Skype should use. In Skype, in the menu bar click Skype > ...

• How do I adjust my speaker volume during a call in Skype 5.5 for Windows?

  The volume control is on the Call Quality Information panel. To adjust your speaker volume during a call: In the conversation window, click the Call Quality Information button. Select the Speaker tab. ...

• Can I change the sound system used by Skype for Linux?

  In most cases, you will be  able to use Skype as soon as it has been installed, and unless you encounter a problem with Skype we do not recommend that that you change your sound settings. However, ...

• How can I make a test call in Skype for Linux?

  Note: These instructions are for Skype for Linux. Using Skype for Windows or Skype for Mac? Before making a test call, ensure you have the equipment you need to use Skype. To make a test call: Plug in ...