Call forwarding is available at no extra cost with a subscription,
or for a small charge per minute using Skype
Credit. If you do not have a subscription and do not
have sufficient Skype Credit, your calls will not be forwarded.
If you’re not sure how much Skype Credit you have, it’s
easy to check your account balance.
If you have sufficient Skype Credit and the call isn't
being forwarded, please make sure that you have set
up call forwarding correctly, and that the forwarding
number has been correctly entered with the full international
dialling code. We recommend that you make a test call to
the number you have entered to confirm that it is correct.
If you are still having problems with call forwarding, check that your privacy settings allow you to receive calls from anyone, and not just people in your Contact list. To do this:
- In the menu bar, click Skype > Preferences… and select Privacy.
- In the Privacy tab, find Allow calls from, and ensure Anyone is selected.
